All our orders are shipped on Mondays and Thursdays. Every item is sent in sturdy, well sealed carton boxes, not envelopes.
On some shipments (depending on country) we may include a Bayberry Bark brochure in order to protect the item and your privacy.
All our shipments are certified and a tracking number is provided for your convenience.
Sometimes, but not often, the post office will misplace an item. On such occasions we can offer one of the following options:
1. A 70% refund for the total amount due.
2. A one time reship of your order at no cost to you.